{"id":7691,"date":"2021-09-22T15:42:46","date_gmt":"2021-09-22T08:42:46","guid":{"rendered":"https:\/\/lolcventura.co.id\/id\/?page_id=7691"},"modified":"2026-04-30T10:41:24","modified_gmt":"2026-04-30T03:41:24","slug":"client-protection-principles","status":"publish","type":"page","link":"https:\/\/lolcventura.co.id\/id\/client-protection-principles\/","title":{"rendered":"Client Protection Principles"},"content":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;20&#8243; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1521026319736{margin-top: 0px !important;margin-right: -15px !important;margin-bottom: 0px !important;margin-left: -15px !important;padding-top: 75px !important;padding-bottom: 30px !important;background-color: #ffffff !important;}&#8221;][vc_column css_animation=&#8221;fadeInUp&#8221; width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1639561158603{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; offset=&#8221;vc_col-lg-9 vc_col-md-8&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221;]<\/p>\n<p style=\"text-align: justify;\">The Client Protection Principles are the minimum standards that clients should expect to receive when doing business with a financial service provider.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\">Eventhough LOLC Ventura Indonesia has not yet received a CPP certificate from a certification body, currently, company is being \u00a0implementing the principles of customer protection, as described below.<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;8846&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css_animation=&#8221;fadeInUp&#8221;][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1641523224296{margin-top: 1px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 90px !important;background-image: url(https:\/\/lolcventura.co.id\/id\/wp-content\/uploads\/2022\/01\/1-LOLC-Ventura-Indonesia.png?id=8848) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;hover-text&#8221;]<\/p>\n<p style=\"text-align: justify;\">LOLC Ventura Indonesia take adequate care on products design and delivery channels that do not cause clients harm. Our products and delivery channels are also designed with client characteristics.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1641523401751{margin-top: 1px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 90px !important;background-image: url(https:\/\/lolcventura.co.id\/id\/wp-content\/uploads\/2022\/01\/2-LOLC-Ventura-Indonesia.png?id=8850) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;hover-text&#8221;]<\/p>\n<p style=\"text-align: justify;\">LOLC Ventura Indonesia take adequate care in all phases of credit process to determine that clients have the capacity to repay without becoming over-indebted. In addition, we also implement and monitor internal systems that support prevention of over-indebtedness and foster efforts to improve market level credit risk management (such as credit information sharing by utilizing SLIK from OJK).<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1641523442532{margin-top: 1px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 90px !important;background-image: url(https:\/\/lolcventura.co.id\/id\/wp-content\/uploads\/2022\/01\/3-LOLC-Ventura-Indonesia.png?id=8851) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;hover-text&#8221;]<\/p>\n<p style=\"text-align: justify;\">LOLC Ventura Indonesia communicate clear, sufficient and timely information in a manner and language clients can understand so that clients can make appropriate decisions. All credit term and condition, such as pricing, terms and product information is explained clearly, by following the guidance of OJK Regulation.<\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1641523486973{margin-top: 1px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 90px !important;background-image: url(https:\/\/lolcventura.co.id\/id\/wp-content\/uploads\/2022\/01\/4-LOLC-Ventura-Indonesia.png?id=8852) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221; el_class=&#8221;hover-text&#8221;]<\/p>\n<p style=\"text-align: justify;\">LOLC Ventura Indonesia apply pricing, terms and conditions which is is affordable to clients while allowing for us to be sustainable.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text el_class=&#8221;hover-text&#8221; css=&#8221;.vc_custom_1641523346504{margin-top: 1px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 90px !important;background-image: url(https:\/\/lolcventura.co.id\/id\/wp-content\/uploads\/2022\/01\/5-LOLC-Ventura-Indonesia.png?id=8849) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;]<\/p>\n<p style=\"text-align: justify;\">LOLC Ventura Indonesia treat our clients fairly and respectfully, no discrimination at all. We serve to any ethnic group, religion, and race without any exeption. We also ensure adequate safeguards to detect any corruption that could take place as well as aggressive or abusive treatment by our staff, particularly during the financing and collection processes.<\/p>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;hover-text&#8221; css=&#8221;.vc_custom_1641523536178{margin-top: 1px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 90px !important;background-image: url(https:\/\/lolcventura.co.id\/id\/wp-content\/uploads\/2022\/01\/6-LOLC-Ventura-Indonesia.png?id=8853) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;]<\/p>\n<p style=\"text-align: justify;\">LOLC Ventura Indonesia respect and protect the privacy of individual client data. We use client data for authorized purposes and with client consent. We maintain systems to keep client data from being released improperly or misused and to protect our clients from fraud, whether by internal staff, partner companies, or bad actors.<\/p>\n<p>[\/vc_column_text][vc_column_text el_class=&#8221;hover-text&#8221; css=&#8221;.vc_custom_1641523577054{margin-top: 1px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;border-top-width: 0px !important;border-right-width: 0px !important;border-bottom-width: 0px !important;border-left-width: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 90px !important;background-image: url(https:\/\/lolcventura.co.id\/id\/wp-content\/uploads\/2022\/01\/7-LOLC-Ventura-Indonesia.png?id=8854) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;]<\/p>\n<p style=\"text-align: justify;\">LOLC Ventura Indonesia have in place timely and responsive mechanisms for complaints and problem resolution for our clients. All clients have been advised with company whistle blowing policy and relevant contact details have been provided at the time the loan is granted.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1610601092206{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;}&#8221; offset=&#8221;vc_col-lg-3 vc_col-md-4&#8243;][vc_row_inner css=&#8221;.vc_custom_1777520465457{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background-image: url(https:\/\/lolcventura.co.id\/id\/wp-content\/uploads\/2026\/04\/mail-avdefwpofew4-4.jpg?id=10548) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column_inner css=&#8221;.vc_custom_1518768764441{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 35px !important;padding-right: 17px !important;padding-bottom: 50px !important;padding-left: 17px !important;}&#8221;][vc_custom_heading text=&#8221;Call Us&#8221; font_container=&#8221;tag:h4|font_size:22px|text_align:center|color:%23ffffff|line_height:35px&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1632296874396{margin-top: 0px !important;margin-bottom: 0px !important;border-bottom-width: 1px !important;padding-top: 0px !important;padding-bottom: 16px !important;border-bottom-color: #0f91a0 !important;border-bottom-style: solid !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1632297033201{margin-top: 18px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 4px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>For more detailed information, please contact us at this number.<\/strong><\/span><\/p>\n<p>[\/vc_column_text][vc_custom_heading text=&#8221;Call (021) \u2013 8060-0992&#8243; font_container=&#8221;tag:h4|font_size:18|text_align:center|color:%23ffffff&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;.vc_custom_1777342782429{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 17px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; gap=&#8221;20&#8243; css_animation=&#8221;none&#8221; css=&#8221;.vc_custom_1521026319736{margin-top: 0px !important;margin-right: -15px !important;margin-bottom: 0px !important;margin-left: -15px !important;padding-top: 75px !important;padding-bottom: 30px !important;background-color: #ffffff !important;}&#8221;][vc_column css_animation=&#8221;fadeInUp&#8221; width=&#8221;2\/3&#8243; css=&#8221;.vc_custom_1639561158603{padding-top: 0px !important;padding-bottom: 0px !important;}&#8221; offset=&#8221;vc_col-lg-9 vc_col-md-8&#8243;][vc_column_text css_animation=&#8221;fadeInUp&#8221;] The Client Protection Principles are the minimum standards that clients should expect to receive when doing business with a financial service provider. &nbsp; Eventhough LOLC Ventura [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-7691","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lolcventura.co.id\/id\/wp-json\/wp\/v2\/pages\/7691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lolcventura.co.id\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lolcventura.co.id\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lolcventura.co.id\/id\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lolcventura.co.id\/id\/wp-json\/wp\/v2\/comments?post=7691"}],"version-history":[{"count":21,"href":"https:\/\/lolcventura.co.id\/id\/wp-json\/wp\/v2\/pages\/7691\/revisions"}],"predecessor-version":[{"id":10549,"href":"https:\/\/lolcventura.co.id\/id\/wp-json\/wp\/v2\/pages\/7691\/revisions\/10549"}],"wp:attachment":[{"href":"https:\/\/lolcventura.co.id\/id\/wp-json\/wp\/v2\/media?parent=7691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}